• Terms of Service

    Last Updated: October 2020


    By registering for Contact, you agree that you are entering into a legally binding agreement with the developers of Contact, known as the Language Contact Team. You also agree that these Terms of Service (“Terms”) govern your access to and use of the services and any information appearing on the services. Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms. By accessing or using the services you agree to be bound by these Terms.


    Your privacy and your ability to control your data is very important to us. Any information that you provide to us is subject to our Privacy Policy, which governs our collection and use of your information. You understand that through your use of the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information to the United States and/or other countries for storage, processing and use by us.

    Service Eligibility

    To be eligible to use the Service, you must meet the following criteria and represent and warrant that you:

    • are 14 years of age or older;
    • are not currently suspended from Contact;
    • you have full power and authority to enter into this Agreement and doing so will not violate any other agreement to which you are a party

    Prohibited Activities

    You are solely responsible for compliance with any and all laws, rules, regulations, that may apply to your use of Contact. While you use Contact, you will not and will not assist or enable others to:


    • breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights, or our Terms;
    • Use automated methods to interact with the mobile application, including to register users, view or interact with ads, collect data, content, or complete language activities or any purpose;
    • discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation, or otherwise engage in any violent, harmful, abusive or disruptive behavior;
    • avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by Contact to protect the Contact Platform;
    • attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide Contact;
    • take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of Contact;
    • violate or infringe anyone else’s rights or otherwise cause harm to anyone.

    Account Suspensions and Enforcement

    We want to ensure Contact is a safe and productive place for people to practice speaking a different language. We reserve the right to suspend or permanently revoke access to Contact if we determine that you have breached our Terms of Services, including by engaging in any of the prohibited activities. If we disable your account you will not create another one or try to circumvent the suspension in any way. Where we take such action we’ll try to let you know if you’ve provided contact information. You may be able to appeal such action, unless doing so may expose us or others to legal liability; harm our community of users; compromise or interfere with the integrity or operation of any of our services; or where we are restricted due to technical limitations; or where we are prohibited from doing so for legal reasons.


    You acknowledge that Contact has no obligation to monitor the access to or use of the Contact application by any user or to review, or disable access to the application, but has the right to do so to (i) operate, secure and improve Contact (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes); (ii) ensure users’ compliance with these Terms; (iii) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) respond to user content that it determines is harmful or objectionable; or (v) as otherwise set forth in these Terms. Users agree to cooperate with and assist Contact in good faith.

    If you feel that any user you interact with, whether online or in person, is acting or has acted inappropriately, including but not limited to anyone who engages in offensive, violent or sexually inappropriate behavior or engages in any other disturbing conduct, you should immediately report such person to the appropriate authorities and then to Contact by contacting us with your police station and report number (if available). You agree that any report you make will not obligate us to take any action (beyond that required by law, if any).


    Limits on Liability


    We work hard to provide the best Products we can and to specify clear guidelines for everyone who uses them. Our Products, however, are provided "as is," and we make no guarantees that they always will be safe, secure, or error-free, or that they will function without disruptions, delays, or imperfections. To the extent permitted by law, we also DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not control or direct what people and others do or say, and we are not responsible for their actions or conduct (whether online or offline) or any content they share (including offensive, inappropriate, obscene, unlawful, and other objectionable content).


    We cannot predict when issues might arise with our Products. Accordingly, our liability shall be limited to the fullest extent permitted by applicable law, and under no circumstance will we be liable to you for any lost profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising out of or related to these Terms or the Contact application, even if we have been advised of the possibility of such damages. Our aggregate liability arising out of or relating to these Terms or the Contact application will not exceed the greater of $100 or the amount you have paid us in the past twelve months.


    We try to provide clear rules so that we can limit or hopefully avoid disputes between you and us. If a dispute does arise, however, it's useful to know up front where it can be resolved and what laws will apply.

    For any claim, cause of action, or dispute you have against us that arises out of or relates to these Terms or the Contact application ("claim"), you agree that it will be resolved exclusively in the U.S. District Court for the Northern District of California or a state court located in Santa Clara County. You also agree to submit to the personal jurisdiction of either of these courts for the purpose of litigating any such claim, and that the laws of the State of California will govern these Terms and any claim, without regard to conflict of law provisions.


    We welcome and encourage you to provide feedback, comments and suggestions for improvements to Contact (“Feedback“). You may submit Feedback by emailing us (support@languagecontact.app) or by other means of communication. Any Feedback you submit to us will be considered non-confidential and non-proprietary to you. By submitting Feedback to us, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.

    Contact Information

    Language Contact Team
    2201 Monroe St. #1406
    Santa Clara, CA
    United States


    You can reach out to us directly via support@languagecontact.app.